How Our Network Works

Who you talk to

Departmenturban Tree Service does not employ tree workers. You speak with an independent provider from our network. Each one runs their own business, sets their own prices and carries their own insurance.

What happens next

Here is the usual order of events:

• You request an estimate or request a callback.
• You describe the tree, its location and any hazard.
• A provider in your area gets the details.
• The provider contacts you to discuss the job and often visits to assess it.
• You receive a written quote and decide.

You do not have to accept. There is no obligation.

What to ask a provider

A short list keeps the conversation efficient:

• Are you insured for tree work and property damage?
• What exactly does the quote include? Cleanup, wood removal and stump grinding are often separate.
• How will you protect the roof, lawn, fence and sump or drain lines?
• What is the earliest schedule, and can it fit around our routine?
• Do I need a permit for this tree?

Get the answers in writing. Compare at least two quotes for planned jobs.

Storm damage: stay calm

For a tree down, a calm first hour helps. Keep everyone away from the tree and from any downed lines. Treat wires as live. Photograph the damage from a safe distance. Then call the right people: your utility for wires, a provider for the tree. Some policies may cover sudden damage, so check your policy. Providers can often help document damage for a claim.

You are in control

You choose the date, the scope and whether to go ahead. Ask questions. Ask for changes. A good provider will explain the work in plain terms.

Ready to talk to a provider?

Request a callback to check provider availability, or send a request and wait for a reply.

Request Service